We partner with trusted fulfillment services to bring your physical products to life—and to your doorstep. Here’s how our shipping process works, what to expect, and who to contact if something goes sideways.
1. Fulfillment Partners
Most physical merchandise is printed and shipped through one of the following partners:
Printful
Vistaprint
Moo
Shipping times, fees, and tracking availability vary based on your location, selected product, and the fulfillment partner’s processing timeline.
2. Estimated Delivery
Each product is made to order, so processing times can range from 2 to 10 business days, depending on the item. Shipping typically takes 3 to 7 business days within the U.S., but international orders may take longer.
Once your item ships, you’ll receive a tracking number if one is available.
3. Delivery Issues & Delays
We’re here to help if your order doesn’t arrive as expected—but some issues may be out of our hands. Please note:
We are not responsible for:
Incorrect shipping addresses entered at checkout
Shipping delays due to carriers, weather, customs, or other third-party issues
Missed deliveries or unclaimed packages
If your item is missing, damaged, or incorrect, email us at support@littlepot.studio within 7 days of delivery, and we’ll help troubleshoot.
4. Return & Refund Eligibility
Please refer to our Refund Policy for detailed information on eligibility and product conditions for returns.
5. Fulfillment Policies
For full transparency, you can view our fulfillment partners’ shipping policies here:
Printful: https://www.printful.com/
Vistaprint: https://www.vistaprint.com/shipping
Moo: https://www.vistaprint.com/shipping (Moo’s shipping policy redirects through Vistaprint)
6. Questions?
Reach out to our support team if you need help tracking or managing your shipment.
Support: support@littlepot.studio Phone: (502) 357-3863 Website: www.littlepot.studio