Little Pot, LLC ("we," "us," or "our") is committed to respecting your privacy and protecting the personal information you share with us. Whether you’re sprouting a new brand or replanting an existing one, we want you to feel safe with how your data is used.
This Privacy Policy explains how we collect, use, and protect your personal information, including how we handle SMS consent and communication.
1. What Personal Information We Collect
We collect personal information in a few ways—when you visit our website, fill out a form, purchase a service, or communicate with us. This may include:
Name
Email address
Phone number
Company name & industry
Billing and shipping addresses
Payment information (processed securely via third-party providers)
Website usage information (like cookies, device info, and analytics data)
SMS opt-in status and communication preferences
2. How We Use Your Information
We only use your information to serve you better. Specifically, we use your data to:
Create and manage your client account
Send important updates related to your projects or services
Deliver invoices, proposals, and design files
Communicate via email or SMS with project updates, reminders, or support
Provide occasional promotions or offers (only if you’ve opted in)
Improve our website and services
Meet legal and compliance obligations
3. Who We Share Information With
We do not sell or rent your personal information to anyone. We may share limited information with:
Trusted third-party service providers (such as payment processors, hosting platforms, or email/SMS software)
Our internal team members or contractors working directly on your project
Government or law enforcement agencies if required by law
SMS consent is not shared with third parties or affiliates for marketing purposes. Ever. Your trust is more valuable to us than a marketing list.
4. Your Rights and Choices
We believe in giving you full control over your information:
Text STOP to opt out of SMS at any time
Text HELP for support
Request updates or deletion of your personal information by emailing us
Update email preferences through links in our messages
5. Cookies and Tracking
Our website may use cookies or similar technologies to improve your experience, analyze traffic, and help us tailor content. You can manage cookie settings in your browser preferences.
6. How We Protect Your Information
We take data protection seriously. Your information is protected by industry-standard security measures, including encrypted transmission, secure servers, and access control. Only authorized team members have access to sensitive data.
7. Accessibility
This policy is available in the footer of our website and next to every form that asks for your consent. If you need it in another format, reach out—we’re happy to help.
8. Updates to This Policy
We may update this Privacy Policy as needed. When we do, we’ll change the "Effective Date" above and notify you of significant changes through the contact info you provided.
9. Contact Us
Have questions or need support? Reach out to the appropriate email below:
Support: support@littlepot.studio Legal: legal@littlepot.studio Billing: billing@littlepot.studio Phone: (502) 357-3863 Website: www.littlepot.studio